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Membership And Renewals Administrator jobs in Crewe

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membership and renewals administrator

  • Administrative
  • Crewe
  • £17000 - £18000 per annum
  • Permanent
  • Full Time
  • 1839/MRA/MB
  • 12 Jan 2018
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Membership & Renewals Administrator

Job responsibilities

* Administration of member records including, but not limited to, importing of records, amendments and data checking
* Work closely with Development Officers teams and its managers to process application forms, deal with any member queries and general administration
* Advising of duplicate members/dependents, taking appropriate actions to contact member and keeping spreadsheet up to date
* Administering the renewals process for all schemes as required, including but not limited to preparation, emails and communication with brokers and companies, confirmations, welcome letters, portal plan changes and working with Business Development Managers throughout the whole process as required
* Administration of new and existing Representatives
* Preparation of welcome and amend letter; creating segments
* Liaising with other departments, as required, including Accounts staff regarding queries and set up of payroll deductions
* Assist with filing

Ideal Candidate

* Will have had experience in a similar role or have strong administration experience
* Friendly, professional and excellent telephone manner
* Strong team player
* GCSE (or equivalent) grade C or above in English and Maths
* Time management - ability to handle multiple priorities, organise work and meet deadlines
* Able to work with minimal supervision and work accurately, even under pressure
* Checks own work as a matter of course

Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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